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Free delivery to private address on orders above £55.00

Delivery within 4-8 working days Free delivery on orders above £55.00 Always 60-day returns

PAYMENT

PAYMENT VIA CREDIT CARD WITH 3D SECURE 

  • From the 1st of January 2021 the european regulations have made online payment more secure for customers by adding a two-factor authentication system. For every order placed you may be asked to verify your purchase via a 3D secure (SCA) process when shopping online. All communications in regard to payments will come from your bank and can be labelled as for example Visa Secure, Mastercard Identity Check or American Express SafeKey. 

WHAT DO I NEED TO DO? 

  • If you credit card is not already registered with 3D secure, you will need to do so. Many banks provide det service of enrolling your card online, why you need to check up with the specific protocol for your bank. Some banks will automatically add your card to 3D Secure. If you are already registered, you do not need to register again. However, some banks have created a smartphone app, in which you need to use to verify the next time you make a purchase online. Please get in contact with your bank for further information. 

HOW DOES TWO-FACTOR AUTHENTICATION WORK?  

  • You may be asked to verify with your card in a combination with one of the following: SMS-code, e-mail code, password, face-ID or touch-ID.

More information on Visa Secure 
More information on MasterCard Identity Check
More information on American Express Safekey

WHAT TYPE OF PAYMENT DO YOU ACCEPT?

CREDITCARDS

  • We accept American Express, VISA, VISA Electron and MasterCard.
  • When you pay by card, you can be forwarded to your bank for verification of your card. All card transactions are carried out by Bambora.


PAYPAL

  • We will withdraw your money as soon as the order is processed with us.
  • Of course, we do not charge any extra fee in addition to the possible shipping price.

WHEN WILL THE AMOUNT BE CHARGED?


CREDIT CARD

  • We will  deduct the amount from your card once your order has been processed and shipped.
  • If we can not ship your order, you will (of course ) not pay.
  • The amount can still be reserved in your account by the credit card issuers for a shorter period. A reservation usually lasts a maximum of 8 days.

PAYPAL

  • We will only deduct the amount from your card once your order has been processed and shipped.
  • Of course, we do not charge any extra fee in addition to the possible shipping price.

ARE THERE EXTRA FEES WHEN I SHOP WITH YOU?

  • We have no handling fee.
  • You do not have to pay a shipping fee if you shop for more than £55.


IS MY PERSONAL INFORMATION SECURE WHEN I ORDER WITH YOU?

  • You can always be safe by ordering from us. The security of your privacy and your data is our highest priority.
  • We use Secure Socket Layer (SSL) technology to keep everything secure.
  • Read our PRIVACY POLICY and get more information.