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Damaged or faulty goods should be notified on receipt and returned to us at the following address, in their original packaging within 14 days of receipt of order, for an exchange or full refund via your original payment method. Return shipping cost for damaged or faulty goods will be credited to your original payment method.

If you change your mind about your order we are happy to offer you a refund or exchange on your item(s). You should notify us with 14 days and all goods must be unused and in their original packaging. Once in receipt of your returned order we will credit your account with the original price paid. We are unable to refund return postage cost on "Change of mind" returns. Due to hygiene reasons all earrings are non returnable and can not be exchanged unless the product is faulty or damaged.

Returns Department
Dansk Smykkekunst AS
Ellekær 6
2730 Herlev